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How Do I Choose an IT Service Provider?

How Do I Choose an IT Service Provider?

Running a business is a big challenge, and finding qualified IT staff can be difficult. Businesses of all sizes need IT support, and that support can come in many forms. You might need cloud storage solutions while also maintaining a secure environment, while also keeping your systems accessible to employees across the globe. 


Because IT staff are expensive, finding one expert to handle each item can be costly. At the same time, hiring a single person to oversee everything may not be the best idea. A single IT expert may be proficient in one area, but their skills in other areas may be behind the times. Having one person in control of your entire IT infrastructure is a vulnerability, should that person suddenly leave or fall ill. 


Finding a replacement for your current IT team is an arduous one. Salaries are highly competitive in the IT market; recruiters are always calling around to poach skilled employees with temptations of salary boosts and benefits that are hard for small and medium-sized businesses to match. 


Stuck between a rock and a hard place with their IT solutions, many businesses have turned to IT service providers for solutions to their IT needs. 


How Can an IT Service Provider Help My Business?


IT services in Houston offer businesses a way to handle their IT needs without having to deal with the stress of finding and retaining competent IT staff. Having a team of people available 24/7 to provide support is crucial to how businesses operate. Expecting your in-house team of one or two IT professionals to manage all of those needs at varying hours is unrealistic. 


IT service firms employ experts in every field: data security, cloud access, and software solutions. They are skilled at finding new ways to enhance the efficiency of your IT infrastructure.


You’d think that managed IT services would be expensive, but the cost of multiple full-time IT experts is far, far more costly. Managed IT services can offer reasonable prices because their full-time experts aren’t working full-time for you, even though they are there to step in and help at a moment's notice. This full-time flexibility at a part-time cost is what makes managed IT services so effective. 


Having a team of experts at your fingertips is infinitely better than texting your IT expert to come back from their lunch break to reset the servers so the business can continue to function.


Finding the Right IT Service Provider


Finding the right IT service provider starts with asking questions like, What are managed IT services in my area offering?” It’s important to find the right IT service firm for you and your business. Look for an IT service provider with an outstanding reputation. Ask them who their clients are, and don’t hesitate to make a phone call or two to ask if those companies are satisfied with the provider. 


Next, look at the portfolio of services in which they specialize. Many IT service providers offer tiered levels of service based on a client’s needs. Everything from basic IT support to advanced cloud storage and cybersecurity solutions is all on the table. Understand what’s included in IT services at each tier, and choose the services you feel are right for your business. 


As you’re going through this process, make sure you inform the IT services provider of your exact needs, the size of your organization, and your expectations. Conveying as much information as possible regarding your specific requirements is crucial to working harmoniously with an IT services firm.


When an IT services firm truly understands your business and its IT needs, it can offer solutions to issues and inefficiencies you may not have realized existed. IT service firms can employ a wide range of improvements in the form of software solutions, upgraded hardware, and process streamlining. 


Next Steps


With all of the benefits of hiring an IT service firm like Xvand, it’s easy to see why more and more businesses have chosen to outsource their IT needs to IT service providers. Finding the right provider is just a matter of asking the right questions and deciding which company fits your needs!


Andrey Sherman

Andrey Sherman

Andrey Sherman serves as Xvand’s vice president of technology and is one of the company’s co-founders. He is the leading architect of the Xvand system.


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