Managed IT services refers to a variety of remote hybrid IT solutions that are designed to support businesses in the use and maximization of their on site and cloud technology.
When it comes to IT, being treated like a priority is a necessity.
Technology is crucial to the success of your business. A one size fits all IT model will only lead to frustration and feeling overwhelmed. We want your IT to be a system that increases productivity, and efficiency.
That’s why at Xvand, we take time to understand your challenges so that we can provide a customized solution. Because your business is unique.
No matter the time. Day or night. Our expert technicians are on standby to help solve your problems as the occur and answer your questions.
Xvand has been an excellent partner for us, maintaining virtually 100% uptime and providing a platform for our entire staff that eliminates the need for us to worry about upgrading software or protecting against viruses or hacks. With Xvand handling our IT, we can put all our attention and resources into serving our customers. In our competitive industry, this is a critical advantage.
The comprehensive management of all computers within an organization. Companies like Xvand offer comprehensive services that ensure businesses stay productive and secure. We utilize Remote Monitoring and Management (RMM) tools to keep tabs on the health of computers, alerting IT teams to potential issues before they affect the organization.
A mix of technologies and security solutions that work hand-in-hand to address company vulnerabilities and protect digital devices, computer networks, servers, databases, and software applications. Managed security services strengthen IT security practices to protect company assets and network systems, from unauthorized access, breaches, and other malicious activity
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In today’s digital world, everything that’s critical to your business requires an operational network. Elevate your business through network design, firewall procurement and configuration, network management and monitoring, and more.
Xvand recognizes that if companies and employees do not have access to IT support, productivity suffers. Xvand offers Help Desk services, giving your employees 24/7 access to experts, human help when critical issues arise, and coverage for non-critical issues Monday through Friday from 7:00 AM to 6:00 PM.
A business-critical service, where companies rely on their servers to manage flows of data, operating systems and all the systems and networks needed to function. Server specialists work in the background to keep your server running optimally, keeping watch for any issues, indications of a potential service failure, or downtime–and responding quickly before these problems occur.
Next-generation antivirus (NGAV) and malware defenses secure companies' digital assets in a relentless battle against evolving cyber threats, emerging as the vanguards of digital security. Cutting-edge tools leverage advanced technologies, including machine learning, behavioral analysis, and endpoint detection and response (EDR), to offer proactive protection against an ever-expanding array of sophisticated cyber-attacks.
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They are constantly working on improving their infrastructure, so it's just getting better and better over the years. - Having Xvand as our managed IT provider allowed us to achieve the same level of IT, if not higher, as a huge corporation with a dedicated IT department for a fracture of the cost while being a small company with no dedicated IT staff.
Many companies employ Houston IT managed services for hardware-related tasks such as equipment maintenance, system management, and server and network monitoring. That said, IT providers also offer cloud-based software, from SaaS (Software as a Service) and IaaS (Infrastructure as a Service) applications to data, analytics, and storage services.
Houston IT managed services are extremely beneficial for all types of businesses no matter what size or stage — large or small, new or established. Managed services in Houston are especially an ideal option for company teams that lack the resources or manpower to manage IT-related tasks on their own.
With managed IT services in Houston, teams can focus on more pressing business priorities without having to worry about routine network tasks pulling them behind. Houston, Texas, managed IT services are also a cost-efficient business solution because they outsource jobs to experts at a lower charge, which is often paid by a monthly subscription, making company budgeting easier.
Businesses don’t have to spend money on hiring and keeping staff and providing them with constant training. Because the work is done by experienced network and software professionals, companies can expect high-quality solutions from their provider, which typically even includes business troubleshooting and upgrades when needed.
They analyzed our hardware and software needs, got our security up to date, and moved us to virtual desktops. They now provide ongoing help desk support, continue to assess any cyber security risks and help with any additions we need to our system or hardware
*Timeline subject to change. Dates scheduled after applications and environment is fully tested.
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| Once contracts are signed, we get to work. The first step is to verify that all necessary data has been received, discover and document your IT infrastructure, and identify any hurdles. You should inform your current provider at this time. | Our expert IT technicians will make sure all the applications are supported and will run in the Xvand secure environment. We will work with your champions to make sure everything is running as it should. | We will start training employees on new environments and processes. We will settle on the onboarding date and provide full details on the process with steps and dates for complete transparency. | Onboarding usually happens over the weekend. If any data needs to be collected and transferred – it will be done at this stage. Network changes will occur as well as a full security stack will be deployed to all the devices | All users will begin running in the new environment. At least one engineer and /or Project lead will be onsite to address any issues. Helpdesk will also be available for any questions. All technicians will be up to date on the setup and possible issues. |
Simply, the practice of outsourcing IT operations and responsibilities to a third-party service provider. These service providers, known as Managed Service Providers (MSPs), take on the responsibility for monitoring, managing, and maintaining IT systems and infrastructure for their clients.
1. Monitoring, Management, and Maintenance of hardware and it infrastructure
2. Security Services
3. Cloud Configuration Options
4. 24/7 Helpdesk and Customer Support
5. Antivirus and Malware Protection
Managed IT services are worth it because they provide businesses with comprehensive software support, which allows your business teams to focus on core operations without worrying about the upkeep of the technology that powers them. Employees greatly benefit from the network support and software solutions provided by managed services. Companies that employ managed IT services enjoy increased efficiency, better customer satisfaction, and overall performance improvements.
We have more than two decades of experience as a well-established Managed Services provider in Houston and are committed to exceptional service levels, as you can see from our client testimonials. Having a team of talented, experienced IT professionals, engineers, and technicians behind you can augment the work of existing in-house IT teams or support growing businesses without the scope or budget to hire a full-time IT department, with the ability to:
Xvand aims to help you work smarter by implementing the right controls, security checks, software support, and device and endpoint management, supporting both private cloud and hybrid environments. Every business is unique, so we pivot and adapt our services accordingly, including:
Just like you, your company technology needs a check up at least quarterly. Our IT management experts will quickly and efficiently identify any significant problems with your network and security systems—for free.
identify risks to my business
If Xvand can't fully resolve all your issues and deliver the promised services within 3 months of the complete transition, we'll refund 3
months of service costs (excluding Microsoft licensing charges and other subscription costs). We'll also actively assist you in
transitioning to another MSP at no extra cost. The only requirement for this guarantee is your full engagement in working together
to address and resolve the issues. We've got your back!