These are employees who do not need a full computer for their work. They do not use any business - related applications locally installed on a computer (such as MS Office Suite, Adobe, etc.). Examples would include salespeople who use tablets or other mobile devices to assist customers and execute transactions. If you aren’t sure, leave this box blank and enter the total number of employees in the next field.

These are employees who use a desktop or laptop to do their work. Most office workers fall into this category.

Include all company-owned desktops and laptops. If you aren’t sure, enter the same number you did for “Number of full desktop or laptop users.”

We recommend network support for locations with more than five users. Enter the number of locations you have with more than five users.

Many applications rely on SQL or other databases to organize and retrieve data. Typical examples include accounting software packages such as Sage and ERP software that is installed and run locally. If you have applications like these, chances are you have at least one SQL database. If you aren’t sure how to answer, enter “0” or leave the box blank.