Number of email-only or Office 365 web app-only users
These are employees who do not need a full computer for their work. They do not use any business - related applications locally installed on a computer (such as MS Office Suite, Adobe, etc.). Examples would include salespeople who use tablets or other mobile devices to assist customers and execute transactions. If you aren’t sure, leave this box blank and enter the total number of employees in the next field.
Number of full desktop or laptop users
These are employees who use a desktop or laptop to do their work. Most office workers fall into this category.
Total number of user workstations
Include all company-owned desktops and laptops. If you aren’t sure, enter the same number you did for “Number of full desktop or laptop users.”
Users who need Adobe Acrobat or another PDF editor
Of the full desktop or laptop users listed above, how many use Adobe Acrobat or another PDF editor? Do not include users who just need to view PDFs; only include users who create and edit PDFs. If you aren’t sure, enter “0” or leave blank.
Total number of applications your company uses (excluding MS Office and Adobe Acrobat)
Other than MS Office and Adobe Acrobat, how many different applications (software, computer programs) does your business use? If you aren’t sure, make your best guess. Most companies use 2-4 applications. Applications that are accessed only through the web (such as Salesforce) need not be included.
How many office locations do you have?
We recommend network support for locations with more than five users. Enter the number of locations you have with more than five users.
Total number of printers
Enter the total number of printers in your office locations.
Do you have any SQL databases? If yes, enter the total number of databases and their total size in GB. If no, enter “0” for both fields.
Many applications rely on SQL or other databases to organize and retrieve data. Typical examples include accounting software packages such as Sage and ERP software that is installed and run locally. If you have applications like these, chances are you have at least one SQL database. If you aren’t sure how to answer, enter “0” for both boxes or leave them blank.