'IT support' and ‘IT sector' are broad phrases for a variety of specializations that could be considered independent business categories in their own right. Cybersecurity, data management, cloud services, network infrastructure, and software development are each billion-dollar industries. 

When evaluating the costs of IT support, you'll find that the price range of these specialties is as diverse and extensive as the tech sector itself. For small and medium-sized businesses, finding and hiring these specialized professionals can cost a small fortune. 

What if it were possible to have all your IT needs handled by a professional who is available 24/7 for less than the cost of hiring a single IT employee? This is where hiring an IT company in Houston can help. 

Traditional IT Support

Perhaps your small accounting or law firm already has an IT person. If we had to guess, they’re probably young and still attending university, planning to graduate with a four-year diploma in computer sciences or a related field. 

The moment they graduate, they’re going to get a six-figure offer from the latest tech startup, and you’re going to find yourself looking for another IT professional. Sadly, many small businesses find themselves in this exact scenario. Sometimes multiple times per year, as their IT employees are poached by bigger fish in the IT sea. 

It’s also important to remember that, due to the ever-changing nature of online threats and the evolving world of business software, one IT employee cannot provide the most up-to-date services in each area of IT expertise. 

Managed IT Services: Superheroes on a Shoestring

Enter the world of managed IT services, also known as ‘IT service providers.’ These companies exist to take on the role of your IT support for a low subscription-based payment model. 

Here are just a few things that small business IT support in Houston can do for you:

24/7 Support

Unlike an in-house IT specialist, IT services firms offer remote IT support handled by experts standing by to answer phones on a 24/7 basis. Not only that, but they also have exactly the specialist you need at a moment's notice, be it cybersecurity, networking, or hardware troubleshooting. 

A Specialist for Every Niche

Because IT services firms have an IT expert for each independent niche, each specialist is able to focus on their individual area of expertise. This allows them to stay up to date on all of the latest developments in their field. 

Support That Grows With Your Business

Some businesses are trying to get to the next level, but are stuck trying to find the ideal IT specialist for a new, required role. A managed IT services company can expand its assistance and offer additional support at a moment's notice, meaning you don’t have to scour job boards, praying you can find a competent professional.

How Is It So Low-Cost?

Many businesses pay an IT professional to be on call in case of an emergency. Even if they aren’t needed, they’re still getting paid. IT service firms like Xvand can offer support when needed, and in the meantime, they can help their other clients. 

In this way, the costs of the services are shared among all of the service firm’s clients, leading to huge savings for everyone. If you’re looking to keep your IT support costs low, managed IT services are the way to go.