Moving to The Xvand system
Easy set up process
Transitioning to a new computer system is never easy. So we've developed deployment procedures to ensure our setup process creates as little disruption to your company’s productivity as possible.
While issues may arise as users grow accustomed to any new technology, at Xvand, we are 100% committed to ensure a smooth transition.
Deployment Process
Xvand will tailor a four-step deployment process within your company’s time frame and comfort level to work with current providers and ensure a smooth transition to the IsUtility® system.
  • Discovery: Xvand engineers will be at your company’s office to collect information about specific users, applications and settings. (Timeframe: Approximately one day)
  • Testing.
    • Xvand engineers verify the compatibility of software with the IsUtility® system. (Approx. 2-5 days)
    • Designated users test the functionality in a production (live) environment. (Varies by client)
  • Deployment: All data, including personal files are transferred from current systems to IsUtility®. To avoid work disruption, data is transferred over a weekend. (One weekend)
  • Go-Live/Training : The final step before go live is a day of training provided onsite to all of employees at your office. After the workday ends the current data is frozen and migrated to the IsUtility platform. Then on the next business day your company will be up and running 100% on the new system.
Xvand will work alongside your company on an ongoing basis to improve efficiency and productivity, provide technical support, recommend additional solutions, review past accomplishments and work to improve upon them.
Discovery and custom roll out plan
Your company is unique, and we work hard to complete a thorough discovery process to make sure that we understand all of the special needs and requirements that your employees have in order to do their job well. Based on those learnings we work to develop a custom roll out plan specifically designed for your company. Once you approve the changes and timing as laid in the roll out plan we begin testing all of the software packages and hardware (like printers) to make sure that the performance is improved, or is at least as strong as your current system delivers.

At this point, a complete audit of your current network is conducted to rid your systems of any malicious viruses or spyware and to prep you for transition to the IsUtility® platform. You continue to work on your current system(s) while we begin to test your software and applications on our system.

Our engineers take the specified guidelines and procedures gathered from the first phase, then test and retest to make sure your applications, email, user logins and all your specifications run smoothly and compatibly on our system.

We prefer to have your key departmental users, and internal IT staff participate in the testing to make sure they understand and approve all of the final test results. During this step, we ask your people to log into the system to test the functionality of the requested application from your office to be absolutely certain that everything runs as it should on your end. This will verify that the applications are working and that your organization is ready to go 'live' on schedule.
Deployment
The Deployment stage of the Xvand solution usually begins in parallel with the roll-out stage. During this stage the final system map is created. All of the hardware (including local computers and printers) will be configured to work with the IsUtility® platform. The network equipment and connections will be setup to provide redundant failover capabilities. And all of your data, software, and applications will be copied over to the Xvand system.
User Set Up and Go Live
During the Go-Live stage, Xvand Engineers will conduct interviews with your key employees to make sure we set up each and every employee with the access, applications, and data they need to do their job efficiently and well every day. We also ensure proper security access rights by working to determine the best user authorizations for each of your employees. Xvand also provides a real time Admin Console to designated Company Administrators that allows flexible and convenient changes to user access rights.
On the day before the final Go-Live, once the onsite employee training is complete all of your company’s data and programs are transferred to the private storage area within our secure Type-4 data center. And a final series of quality assurance and security inspections are run.

When employees return on Monday, they have full access to their data and applications from anywhere, anytime. To help your company transition to the new system, your personal deployment engineer will be on site for up to one week or until you’re comfortable with the system. Post deployment, all of your employees will have unlimited access to our 24/7 helpdesk.