How does our platform differ from in-house IT experts?

While today's technology advancements have helped businesses create more fluid processes, most in-house IT systems have become their own reason for being - feeding on profits and failing to make a return on investment. In addition to lacking the appropriate equipment, businesses suffer when in-house IT personnel are overwhelmed by external factors, such as:
High turnover
rates

When IT demand peaks, employee retention dwindles- leaving an in-house system disorderly and vulnerable
Lack of
multi-level
expertise

Most IT professionals are knowledgeable in one or two areas of IT expertise, leaving other areas of IT unprotected or underutilized
Evolving
technological
advancements

In-house personnel become too preoccupied with new strategic business opportunities and continually evolving security threats

Your complete Houston computer services department

Utility-based Houston computer services like IsUtility® provide the technology and IT expertise that businesses can't otherwise affordably attain. This empowers smaller organizations with Fortune 500-level IT technology and a team of certified experts - not just one individual - proficient in every area of IT expertise.
IsUtility® IT Consultants

APPROACH

PROACTIVE

Responsible for entire IT lifecycle guaranteeing 99.999% uptime. Client goals are met at our risk. Predictable monthly fee pays for all maintenance.

REACTIVE

'Meter' is always running and surprise service charges are commonplace. Computer Network Consultants make money off clients' IT 'problems' which lead to unpredictable costs.

RELATIVE COST

ONE PREDICTABLE MONTHLY FEE

All necessary IT resources and support are delivered on a per month 'utility' basis.

HIGH, UNPREDICTABLE

Volatile costs due to recurrent problems and capital outlays in IT. Plus annual salary increases for IT staff.

SUPPORT

UNLIMITED 24/7 HELPDESK

Staffs a team of certified experts knowledgeable in every area of IT expertise.

LIMITED

Not 24/7. IT problems are typically put on hold after-hours or when in-house staff is preoccupied.

RELIABILITY

CLIENT`S INTEREST IN MIND

Delivers all hardware, backups and support and constantly upgrades and manages the system to ensure issues are resolved before they ever affect the customer.

BIASED DECISION-MAKING

No guarantee that vendor or workload decisions are in best interest of company. Single point of failure for sole practitioners.

RESOURCES

FORTUNE 500 LEVEL REDUNDANT INFRASTRUCTURE

24/7 suport team is refreshed every 8 hours.

NO REDUNDANCY

For equipment or personnel. Typically staffs no more than 1 or 2 individuals.

RISK

30 DAY MONTH-TO-MONTH CONTRACT

Lets you cancel at anytime - unconditionally. Your satisfaction keeps us in business, not contracts.

RISK LIES WITH OWNER

Once equipment is purchased, you are committed to upgrade, secure and maintain it.