IsUtility® | IT Consultants | |
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APPROACH |
PROACTIVEResponsible for entire IT lifecycle guaranteeing 99.999% uptime. Client goals are met at our risk. Predictable monthly fee pays for all maintenance. |
REACTIVE'Meter' is always running and surprise service charges are commonplace. Computer Network Consultants make money off clients' IT 'problems' which lead to unpredictable costs. |
RELATIVE COST |
ONE PREDICTABLE MONTHLY FEEAll necessary IT resources and support are delivered on a per month 'utility' basis. |
HIGH, UNPREDICTABLEVolatile costs due to recurrent problems and capital outlays in IT. Plus annual salary increases for IT staff. |
SUPPORT |
UNLIMITED 24/7 HELPDESKStaffs a team of certified experts knowledgeable in every area of IT expertise. |
LIMITEDNot 24/7. IT problems are typically put on hold after-hours or when in-house staff is preoccupied. |
RELIABILITY |
CLIENT`S INTEREST IN MINDDelivers all hardware, backups and support and constantly upgrades and manages the system to ensure issues are resolved before they ever affect the customer. |
BIASED DECISION-MAKINGNo guarantee that vendor or workload decisions are in best interest of company. Single point of failure for sole practitioners. |
RESOURCES |
FORTUNE 500 LEVEL REDUNDANT INFRASTRUCTURE24/7 suport team is refreshed every 8 hours. |
NO REDUNDANCYFor equipment or personnel. Typically staffs no more than 1 or 2 individuals. |
RISK |
30 DAY MONTH-TO-MONTH CONTRACTLets you cancel at anytime - unconditionally. Your satisfaction keeps us in business, not contracts. |
RISK LIES WITH OWNEROnce equipment is purchased, you are committed to upgrade, secure and maintain it. |